Refund Policy

Failed generations caused by provider-side processing errors are automatically credited back.

For paid plan or top-up purchases, refund requests are eligible only if all of the following conditions are met:

• The request is submitted within 48 hours of the purchase time.
• Account usage is below 10% of the purchased credits/plan allocation.
• No policy violations or abuse is detected.

Refunds are not provided after 48 hours or when usage is 10% or higher.

To request a review, contact support and include your account email and Stripe receipt details.